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The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.


Theoretically that error is an RPC error (RPC_E_SERVERFAULT). There are several problems that can cause this error message.

Maybe the Windows Installer service is disabled on the machine. From the Start menu select Run and type "services.msc". Double-click on the service named "Windows Installer". Check the value in the 'Startup type:' field. If it's currently set to "Disabled", then this is the problem. Change it by selecting "Manual" from the drop-down box.

Please see also the following articles in the Microsoft knowledge base:

Extending the steps in article 315353 you can try the following:

On Windows NT/2000/XP or above: Make sure that SYSTEM has full privileges to the root of the boot partition (and to System32). To do this, right click the boot drive (typically C:) and select Properties > Security. If SYSTEM is not listed with Full control, click > Add > SYSTEM > Full control > Allow.

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